Introduction

Welcome to the website of DreamQuest Home Healthcare Services, LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website (the “Website”) or any of our services, you agree to comply with and be bound by the following Legal Terms and Policies. These terms govern your use of the Website, our services, and any associated interactions with us.

If you do not agree with these terms, please do not use our Website or services. We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page, and your continued use of the Website constitutes acceptance of such changes.

1. Terms and Conditions

1.1 Use of the Website

  • The Website is intended for lawful use by individuals aged 18 or older. By using the Website, you confirm that you meet this age requirement.
  • Unauthorized use of the Website may result in civil and criminal penalties.

1.2 Intellectual Property

  • All content on the Website, including text, graphics, logos, images, and software, is the exclusive property of DreamQuest Home Healthcare Services, LLC and is protected by copyright, trademark, and other applicable laws.
  • You may not reproduce, distribute, modify, or create derivative works without our express written consent.

1.3 Limitation of Liability

  • We are not liable for any damages resulting from your use of the Website or reliance on its content.
  • This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

1.4 Third-Party Links

  • The Website may include links to third-party websites for your convenience. We do not endorse or assume responsibility for the content or practices of these websites.

2. Privacy Policy

2.1 Information We Collect

  • Personal Information: Name, email address, phone number, address, and other identifiers.
  • Non-Personal Information: IP address, browser type, operating system, and usage data.

2.2 How We Use Your Information

  • To provide, improve, and personalize our services.
  • To communicate with you about updates, promotions, and important notices.
  • To comply with legal obligations and ensure the security of our Website.

2.3 Sharing Information

  • We do not sell or rent your personal information.
  • We may share information with service providers, legal authorities, or as part of business transfers.

2.4 Your Rights

  • You may request access, correction, or deletion of your personal information.
  • Contact us at support@dreamquest.com for privacy-related inquiries.

3. Cookie Policy

3.1 What Are Cookies?

  • Cookies are small files stored on your device that collect information about your interactions with our Website.

3.2 Types of Cookies We Use

  • Essential Cookies: Necessary for Website functionality.
  • Performance Cookies: Help us understand Website usage.
  • Advertising Cookies: Used to deliver relevant ads.

3.3 Managing Cookies

  • You can control cookies through your browser settings.
  • Note that disabling cookies may impact Website functionality.

4. Financial Responsibility Agreement

4.1 Payment Terms

  • By using our services, you agree to pay all applicable fees as outlined in your agreement or invoice.
  • Payments are due on the specified date, and late payments may incur additional fees.

4.2 Insurance

  • We accept certain insurance plans. Verification of coverage is your responsibility. Any services not covered by insurance must be paid by you.

4.3 Refunds

  • Refunds are only available under specific circumstances as outlined in individual service agreements.

5. Dispute Resolution and Governing Law

5.1 Arbitration

  • Any disputes arising from the use of our Website or services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

5.2 Governing Law

  • These terms are governed by the laws of the state in which DreamQuest Home Healthcare Services, LLC operates.

6. Contact Information

If you have questions or concerns about these Legal Terms and Policies, please contact us at:

DreamQuest Home Healthcare Services, LLC
401 N STATE HIGHWAY 360 # 2235 MANSFIELD, TX  76063-8777
Phone: +1 830.254.0436
Email: support@dreamquesthh.com

By using this Website or our services, you acknowledge that you have read, understood, and agreed to these Legal Terms and Policies.